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Security and compliance

Built to be trusted with money

Smartlyy is preparing to launch, and we are building compliance in from the start. This page explains how identity verification works, who holds and moves customer funds, and the status of our regulatory work.

A phone showing Smartlyy identity verification with a green security shield and padlock
Verifying customers

We confirm who you are before money moves

Identity verification protects customers and helps keep the platform free of fraud and financial crime.

Identity verification

Before anyone can move money, we verify who they are using recognised identity and document checks.

Know Your Customer (KYC)

We collect and check the information required to meet Know Your Customer and anti-money-laundering obligations through our partners.

Ongoing monitoring

Activity is monitored on a risk basis so that unusual or suspicious behaviour can be identified and acted on.

Who holds your money

Regulated partners hold and move funds — not Smartlyy

This distinction matters, so we want to be clear about it.

Regulated partners hold funds

Customer funds are held and moved by regulated payment and wallet infrastructure partners. These partners are responsible for the safekeeping and movement of money.

Smartlyy does not hold customer money

Smartlyy provides the technology and customer experience. Smartlyy itself does not hold customer funds. We connect you to regulated partners who do.

Regulatory status

Our regulatory work, stated plainly

We think it's important to be precise about where we are, rather than imply approvals we don't yet hold.

Applications in progress in Pakistan. Regulatory applications relating to our operations in Pakistan are in progress. We will update our customers as that work develops.

Working with regulated partners. Where funds are held and moved, that activity is carried out by regulated payment and wallet infrastructure partners.

Important. Smartlyy is preparing to launch and is not yet offering a live service. Nothing on this page should be read as a claim that Smartlyy is regulated, licensed or authorised by the Financial Conduct Authority or any other regulator. Where regulated activities are involved, they are or will be carried out by regulated partners.

Data and protection

Your information, handled with care

We collect only what we need, protect it appropriately, and are transparent about how it's used.

Protected in transit and at rest

Sensitive data is encrypted, and access is limited to what is necessary to run the service.

Clear about what we collect

Our Privacy Policy explains what we collect, why, and the choices you have.

Built for accountability

Compliance and record-keeping are designed in, so we can meet our obligations as we grow.

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